Shipping policy
SHIPPING
Your order will be prepared for you after receiving your payment which is usually the same day. Your order will be processed and picked up by the shipping company within 24hrs. Please note that any changes or cancellations to an order must be made within 12hrs after placing it. Please note that during high volume sales periods or new range releases there may be minor delays. We appreciate your patience during this time!
Countries we ship to:
At the moment we ship to all countries in Europe!
The approximate shipping time accords to each country:
Netherlands & Belgium (FREE DHL Delivery): You can expect your package to arrive in 1-4 working days.
Other European countries: 2-6 working days.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Carrier:
For the delivery of our packages we use DHL.